1. Introduction
Zynetic Holdings Pte Ltd and its group entities ("Zynetic", "we", "us") respect your privacy. This policy describes how we handle personal information when you use our websites, applications and services.
2. Information we collect
Details you provide directly, such as your name, work email, company, phone number and message, when you contact us or request a demo.
Usage and device data collected automatically when you visit our sites.
Information we process on behalf of charge point operators using our platform.
3. How we use information
We use personal information to provide and improve our services, respond to enquiries, send updates you have opted into, ensure security, and comply with legal obligations.
5. Data security
We maintain organisational and technical controls aligned with ISO 9001, ISO 14001 and ISO 45001 practices, including encryption in transit and access controls, to protect your information.
6. International transfers
As a group operating across Singapore, India and the UAE, your information may be processed in these jurisdictions under appropriate safeguards.
7. Your rights
Subject to applicable law, you may request access to, correction or deletion of your personal information, or object to certain processing. Contact us to exercise these rights.
9. Contact us
For privacy questions, contact us at hello@zynetic.com or write to Zynetic Holdings Pte Ltd, OCBC Centre, 65 Chulia Street #11-006, Singapore 049513.